Sweet and savoury food preparations – tailor made | | +33 (0)3 81 86 58 59

Privacy policy

Agrodoubs has established this policy (“Personal Data Policy”) to demonstrate the importance we place on the confidentiality and protection of personal data. This Privacy Policy governs our practices in collecting, using and disclosing personal information, for example, when our customers contact us, interact with us on social media, the Agrodoubs website,, and web pages accessible from this site that refer to this Privacy Policy (collectively the “Site”), or when they participate in other Agrodoubs promotional activities and/or contests.



When used in this Privacy Policy and in accordance with French privacy laws, the term “personal data” means “any information about an identifiable individual”, which may include, for example, your name, date of birth, address, e-mail address or other similar information. Personal data may also include other, more technical types of information, such as visitors’ IP addresses, browsing history (the pages consulted, the date of consultation and the location from which they were consulted), but only if this information can identify you. Personal data that is aggregated and cannot be associated with an identifiable individual is not considered personal data.


In general, Agrodoubs collects and uses personal data as follows:

2.1 Information you submit. In many cases, we collect personal data directly from you, such as your name, contact information, e-mail address and any other information you provide to us when you contact us through our Agrodoubs website, send us a question, visit or use our Site, interact with us on social media, subscribe to our newsletter, or participate in Agrodoubs contests or other promotional activities. In general, we use this information for the following purposes:

  • To process and respond to your requests or to contact you to answer your questions and/or requests;
  • To communicate information to you and to manage your registration and/or subscription to our newsletter or other communications;
  • To manage our day-to-day business needs in connection with your participation in our contests, sweepstakes or other promotional activities or requests;
  • To verify the identity of individuals who contact Agrodoubs by telephone, electronically or otherwise;
  • To understand and assess customers’ interests, expectations and changing needs in order to improve our Site, products and services and/or develop new ones;
  • To provide personalized products and messages and to recommend products to customers; and
  • Subject to the customer’s right to withdraw consent under this Privacy Policy, to conduct surveys about the quality of our products or customer service, for marketing, research or promotional purposes, or to communicate information about our products or other information relating to Agrodoubs.

2.2 Cookies and technical information. When you visit our Site, for each visitor to the Site, our web server may automatically recognize and store information, such as the visitor’s address/domain name, web browser type, computer operating system (e.g. Windows or Mac OS) or any referring sites. When you visit our Site, our server may send a cookie to your browser. Cookies are small amounts of data that our Site sends to your computer when you visit our Site. This data is stored on your computer’s hard drive and enables our Site to differentiate our visitors and analyze browsing habits. This data is used to measure and improve the effectiveness of our Site or to enhance the customer experience. We treat this information as personal data when it is associated with your account or contact details. We may also collect and use the following types of information when you visit or communicate with us through our Site:

  • Google Analytics. We use Google Analytics, which allows us to see information about user activity, including the pages visited, the source and the time spent on our website. This information is de-identified and displayed in numerical form, which means it cannot be used to identify the user. You can deactivate the use of Google Analytics by visiting the Google Analytics deactivation page.
    Search Console. We use Search Console, which allows us to see information about user activity on our Site, including the pages visited, the source and the keywords registered by the user to access that page. This information is de-identified and displayed in the form of numbers and search words, which means it cannot be used to identify the user. You can deactivate the use of Search Console by visiting the Search Console deactivation page.
  • MailChimp. We use the services of the company MailChimp, which enables us to manage our commercial electronic communication based on the information you have submitted to us. This personal data is stored on the MailChimp online software but is only used by Agrodoubs. You can unsubscribe and delete your personal details from MailChimp by following the procedure described in point 4.2.
  • Interest-based advertising. Agrodoubs may also allow a limited number of trusted third parties to place cookies on your hard drive from the Site. The Site may include third-party advertisements and links to other websites that may be used to generate personalized advertisements. Personalized advertising, sometimes called “interest-based advertising” or “behavioral advertising”, is advertising based on information we have about you, such as the pages you have visited, the url links you have clicked on, and the information you have requested. We do not provide any personal information to advertisers or other sites that display interest-based advertising on the Site. However, these advertisers and other sites (including ad networks, ad servers and other service providers they use) may assume that users who click on a personalized advertisement or content displayed on the Site are part of the group targeted by the advertisement or content in question. Advertisers or advertising companies working on their behalf sometimes use technology to place ads that are displayed on the Site directly on your browser. They may also use cookies to measure the effectiveness of their ads and to personalize advertising content. We have no access to or control over cookies or other features that advertisers and other sites may use, and their methods of communicating information are not subject to our Privacy Policy. Please contact them directly for more information. You can usually opt out of personalized advertising from third-party advertisers and ad networks. You can obtain further information on this subject by visiting the CNIL website.
  • Your choices regarding cookies. You can block the use of cookies by activating the settings in your browser. The “Help” function of most browsers explains how to prevent your browser from accepting new cookies, how your browser can notify you when you receive a new cookie, or how to disable cookies altogether. If you choose not to consent or block cookies in the future, you may not be able to access all or part of the Site’s content. In addition, you may disable or delete similar data used by browser add-ons by modifying the add-on’s settings or by visiting the website of the add-on’s manufacturer.

2.3 Job application. If you have applied for a job with Agrodoubs, the personal data you have provided will be used for recruitment and other normal human resources management purposes. For example, we may inform you of new job opportunities within Agrodoubs.


By interacting with us or visiting the Site, you indicate that you agree to comply with and be bound by all of the provisions of the Privacy Policy, as they may be amended from time to time, as well as the Terms of Use of the Site, as published and updated from time to time by Agrodoubs. By using this Site or submitting personal information to Agrodoubs, you expressly authorize us to collect, use and disclose such information in accordance with the terms of this Privacy Policy, as amended from time to time.


You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. You may also withdraw your consent as follows

4.1 Direct mail, telemarketing and quality control communications. You may decide that you would prefer Agrodoubs not to use your personal data to promote new or additional products or services that may be of interest to you and refuse to allow Agrodoubs to contact you by e-mail or telephone for marketing purposes or by e-mail or telephone for quality control purposes. In such cases, you may inform us by contacting the appropriate department or by contacting us at the coordinates indicated in the Contact Us section below.

4.2 Commercial electronic communications. You can always limit the communications that Agrodoubs sends you. To stop receiving commercial electronic messages, simply click on the “unsubscribe” or “opt-out” link at the end of the commercial electronic communications we send you. Please note that even if you deactivate the option to receive promotional offers, we may still need to contact you with important account information.


Agrodoubs may make your information available to third parties or service providers to fulfill the purposes for which it was collected or as set forth in this Privacy Policy. Agrodoubs does not sell or rent your personal information to any third party or distribute it with any third party. We may share your personal data if we are permitted to do so by law or as follows:

  • With third parties or affiliated service providers. We may use service providers in connection with the provision of our services. They may be individuals or legal entities whose services we have retained for purposes such as marketing research, customer and site service, and quality control. We provide them strictly with the information they need to provide the required services. They are prohibited from using the information for any purpose other than to provide the services we have asked them to provide.

  • As permitted or required by law. From time to time, Agrodoubs may be required to disclose personal information to comply with a law, regulation, court order, subpoena, valid demand or search warrant, government investigation or other legally valid request for information. We may also disclose information to our accountants, auditors, agents and attorneys in connection with the exercise or protection of our legal rights. We also reserve the right to report to law enforcement agencies activities that we believe, in good faith, to be unlawful, or to disclose information to law enforcement agencies and emergency service providers in the event of an emergency or if required or permitted by law. We may also disclose certain personal data when we have reasonable grounds to believe that doing so is reasonably necessary to protect the rights, property and safety of others and of Agrodoubs, as permitted or required by law.

  • As part of a business transaction. We may disclose personal data to a third party in connection with the sale or transfer of a business or assets, a merger, restructuring or financing of parts of our business. However, if the transaction goes ahead, your personal data will be protected by applicable data protection laws. If the transaction does not go ahead, we will require the other party to undertake not to use or communicate your personal data in any way whatsoever, and to delete it in its entirety.

Agrodoubs will give access to personal data of its customers strictly to its employees or trusted third party contractors who require it for business reasons or in the performance of their duties, within reasonable limits.


It is not our intention to collect or display personal data from children or young people under the age of eighteen (18) without the consent of their parent or guardian. Agrodoubs does not intentionally provide information obtained from children, regardless of source, to any third party for any purpose.

However, it is possible that we may inadvertently collect such information if it is provided to us. Therefore, we encourage parents to inform their children of the possible consequences of using the Site and disclosing information through the Site. We assume no responsibility for the use of this Site or disclosure of information through this Site by children.



Under no circumstances may the personal data we manage be transferred, processed and stored outside France. All personal data is processed and stored at our head office (Flagey (25)).


You may request the modification or deletion of your personal data from our databases. In order to review your personal data collected or to request Agrodoubs to modify or destroy this information, please send a message to Agrodoubs under the heading “Contact us”.


L’hébergeur de notre site a mis en place des systèmes de sécurité commercialement raisonnables, y compris des pare-feu, pour protéger vos informations personnelles lorsqu’elles sont transmises à notre site et pour protéger ces informations contre la perte, l’utilisation abusive, l’accès non autorisé, la divulgation, l’altération ou la destruction. Des mesures physiques (classeurs verrouillés, accès restreint aux bureaux), des mesures organisationnelles (contrôles de sécurité opérés sur la base du “besoin de savoir”) ainsi que des mesures techniques (utilisation de mots de passe et de cryptage) sont en place pour protéger les renseignements personnels. Agrodoubs forme et informe régulièrement ses employés de l’importance de protéger la vie privée, la confidentialité et la sécurité des données personnelles de nos clients.

Please note that no Internet transmission is ever completely secure or error-free, so we make no warranties as to the security of any information you submit electronically, and such submissions are made at your own risk. Specifically, e-mail sent to or through our Site may not be secure. We recommend that you keep this in mind when determining the nature of information transmitted to our Site via e-mail. In addition, the protection of passwords, user numbers or other special access features on this Site, when used, is solely your responsibility.


This Site may provide links to other Web sites. Please be aware that we do not control these other websites and that the Privacy Policy does not apply to them. Therefore, we encourage you to read the privacy policies of all other websites you visit.

Agrodoubs makes no representations or warranties about any websites which you may access through this Site. In addition, referring or linking to such sites should not be construed as an endorsement or acceptance of responsibility for the content or use of the Site.


By using the Site, you consent to the collection and use of the information listed above by Agrodoubs. If Agrodoubs decides to change its Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. If the changes are significant, we will post a prominent notice.




If you have any questions about our data protection policy and privacy practices, please send us a message via our Site. Individuals wishing to obtain information or file a complaint in connection with this Privacy Policy may contact the Privacy Department at the following address:

Personal Data Protection Department

100, route de Bolandoz

25330 FLAGEY (France).

Last update : 06.03.2019

Product catalog request

Complete the form below to request our Agrodoubs product catalog. We’ll get back to you as soon as possible with a PDF copy of the catalog.